Terms of service

Terms And Conditions

This page provides information to the customer about the company and the legal terms and conditions ("Terms and Conditions") under which we sell our products ("Products") listed on the website ("Website") to the customer.

Company Information:

This Website is owned and operated by Al Thiqa Kuwaiti Group for General Trading Co. For the purposes of these Terms and Conditions, "we", "us", or "our" refers to Al Thiqa Kuwaiti Group for General Trading Co. or any of its affiliated entities in the country of the customer's residence. When purchasing Products from the Website, the customer enters into a contract with Al Thiqa Kuwaiti Group for General Trading Co. or the relevant affiliated entity in their country of residence.

Website Terms and Conditions:

These Terms and Conditions apply to the customer's use of the Website. By accessing, browsing, using, or registering on the Website, the customer acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions in full.

We recommend checking this page regularly to stay updated with any changes. Any new Terms and Conditions shall take effect immediately upon publication on the Website.

We reserve the right to:

Modify these Terms and Conditions

Deny access to any user

Terminate user accounts

Modify or withdraw the Website (temporarily or permanently) without notice

Cancel any customer orders at our sole discretion

Registration:

Customers may register on the Website. As part of the registration process, customers must choose a password in accordance with our password policy. The customer is solely responsible for maintaining the confidentiality of their account and password.

The customer agrees to notify us immediately of any unauthorized use of their account or any breach of security.

Intellectual Property:

All copyright, trademarks, and other intellectual property rights in all materials, content, and software displayed on the Website—including emails and other communications—are protected by international copyright and database laws and remain at all times the property of Al Thiqa Kuwaiti Group for General Trading Co. or its licensors.

Customers are permitted to use this material only as expressly authorized by us or our licensors. Any reproduction, extraction, or use of the Website, in whole or in part, without our prior written consent is strictly prohibited.

All brand names and logos displayed on the Website are owned by Al Thiqa Kuwaiti Group for General Trading Co. or its licensors.

User Content:

We may provide features that allow customers to submit product ratings or reviews ("User Content"). Customers are solely responsible for any User Content they submit and warrant that it is accurate and that they are the sole author.

We do not necessarily review User Content before publication and it may not reflect our views. We reserve the right to remove any content deemed inaccurate, offensive, unlawful, or otherwise unacceptable.

Constructive and objective negative reviews are generally acceptable if they comply with these Terms.

Limitation of Liability:

While we take reasonable steps to ensure the accuracy of information on the Website, Al Thiqa Kuwaiti Group for General Trading Co. makes no warranties or representations, express or implied, regarding the accuracy of such information or any transactions conducted through the Website.

We do not guarantee that the Website will:

Meet customer requirements

Be uninterrupted, timely, secure, or error-free

Be free from viruses or defects

We shall not be liable for:

Any economic losses (including loss of revenue, profits, contracts, or savings)

Loss of goodwill or reputation

Any indirect or consequential losses

Nothing in these Terms excludes liability for death or personal injury caused by negligence.

General Provisions:

Entire Agreement:

These Terms constitute the entire agreement between the customer and Al Thiqa Kuwaiti Group for General Trading Co. and supersede any previous agreements.

Governing Law:

These Terms shall be governed by the laws of the country in which the customer resides, and disputes shall be subject to the exclusive jurisdiction of its courts.

Waiver:

Failure to enforce any provision shall not constitute a waiver of rights.

Severability:

If any provision is deemed invalid, the remaining provisions shall remain in full force and effect.